Terms of Use


  1. Terms of website use

1.1 The terms of use set out on this page (together with the documents referred to in them) tell you the rules for using our website www.pactcoffee.com (the “Website”), whether as a guest or a registered user. Use of our Website includes accessing, browsing, or registering to use our Website.

1.2 Please read these terms of use carefully before you start to use our Website, as these will apply to your use of our Website. We recommend that you print a copy of this for future reference.

1.3 By using our Website, you confirm that you accept these terms of use and that you agree to comply with them.

1.4 If you do not agree to these terms of use, you must not use our Website.

  1. Other applicable terms

2.1 These terms of use refer to the following additional terms, which also apply to your use of our Website:

2.1.1 Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.

2.1.2 Our Cookie Policy, which sets out information about the cookies on our Website.

2.2 If you purchase goods from our Website, our Terms of Supply will apply to the sales.

  1. Information about us

Our Website is operated by Your Grind Ltd (trading as Pact Coffee) (“We”). We are registered in England and Wales with company number 08199187 and have our registered office at A403, The Biscuit Factory, 100 Clements Road, London SE16 4DG, United Kingdom. Our VAT number is GB 165899935.

  1. Changes to these terms

4.1 We may revise these terms of use at any time by amending this page.

4.2 Every time you wish to use our Website, please check this page to ensure that you understand the terms that apply at that time.

  1. Changes to our Website

5.1 We may update our Website from time to time, and may change the content at any time to reflect changes to our products, our users’ needs and our business priorities. However, please note that any of the content on our Website may be out of date at any given time, and we are under no obligation to update it.

5.2 We do not guarantee that our Website, or any content on it, will be free from errors or omissions.

  1. Accessing our Website

6.1 Our Website is made available free of charge.

6.2 We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Website without notice for business and operational reasons. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.

6.3 You are responsible for making all arrangements necessary for you to have access to our Website.

6.4 You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

  1. Your account and password

7.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

7.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

7.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at ahoy@pactcoffee.com.

  1. Intellectual property rights

8.1 We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

8.2 You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others within your organisation to content posted on our Website.

8.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

8.4 Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.

8.5 You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

8.6 If you print off, copy or download any part of our Website in breach of these terms of use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

  1. No reliance on information

9.1 The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.

9.2 Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up-to-date.

  1. Our responsibility for loss or damage suffered by you

10.1 We do not exclude or limit in any way our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

10.2 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew that it might happen, for example, if you discussed it with us during the sales process

10.3 We are not responsible for business losses. Please note that we only provide our Website for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any business loss (which includes business interruption or loss of profits, contracts, goodwill, opportunity and other similar losses).

10.4 We are not responsible for computer viruses that may infect your computer equipment or programs as a result of your use of the Website and you must not introduce viruses.

10.5 We are not responsible for websites we link to. We assume no responsibility for the content of websites or resources provided by any third-party which are linked on our Website. Such links are provided for information only and should not be interpreted as approval or endorsement by us of those linked websites or resources. We have no control over the contents of those sites or resources and are not responsible for any loss or damage that may arise from your use of them.

  1. Viruses

11.1 We do not guarantee that our Website will be secure or free from bugs or viruses.

11.2 You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. You should use your own virus protection software.

11.3 You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack and such attacks are likely to constitute a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

  1. Use of and Linking to our Website

12.1 You may use our Website only for lawful purposes. You may not use our Website:

12.1.1 in any way that breaches any applicable local, national or international law or regulation;

12.1.2 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

12.1.3 for the purpose of harming or attempting to harm minors in any way; or

12.1.4 to send, knowingly receive, upload, download, use or re-use any material which does not comply with these terms.

12.2 You also agree not to:

12.2.1 reproduce, duplicate, copy or re-sell any part of our Website in contravention of the provisions of these terms; or

12.2.2 access without authority, interfere with, damage or disrupt:

12.2.3 any part of our Website;

12.2.4 any equipment or network on which our Website is stored;

12.2.5 any software used in the provision of our Website; or

12.2.6 any equipment or network or software owned or used by any third party.

12.3 When we consider that a breach of these terms has occurred, we may take such action as we deem appropriate. Failure to comply with these terms constitutes a material breach of these terms, and may result in our taking all or any of the following actions:

12.3.1 immediate, temporary or permanent withdrawal of your right to use our website;

12.3.2 issue of a warning to you;

12.3.3 legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

12.3.4 further legal action against you; or

12.3.5 disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

12.4 We will have no responsibility to you for all action we may take in response to breaches of these terms. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

12.5 If you wish to link to or make any use of content on our website, please contact ahoy@pactcoffee.com to obtain our permission. We may withdraw linking permission without notice.You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

12.6 Where we grant permission to you under paragraph 12.5, any such permission is provided subject to any restrictions we may require and notify to you from time-to-time including the following:

12.6.1 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

12.6.2 You must not establish a link to our Website in any website that is not owned by you.

12.6.3 Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the home page.

12.7 Even where we have granted permission to you to link to the Website under paragraph 12.5, we reserve the right to withdraw linking permission without notice.

  1. Applicable law

13.1 These terms of use, their subject matter and formation, are governed by English law. You and we both agree to that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

  1. Trade marks

“PACT” (word) is a Community trade mark registration of Your Grind Limited.

  1. Contact us

To contact us, please email ahoy@pactcoffee.com.

Thank you for visiting our Website.